Privacy & Cookies

(“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms of website use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Arkitexture Limited which is registered in England and Wales under company number 09201912 and has its registered office at 5 Elstree Gate Elstree Way Borehamwood Hertfordshire WD6 1JD United Kingdom.

Information about our use of cookies

    1. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse our website, you are agreeing to our use of cookies.
    2. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your device’s hard drive.
    3. We use the following cookies:
      1. (a) Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
      2. (b) Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
      3. (c) Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
      4. (d) Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
    4. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

 

        Name

Purpose

        _ga

Used by Google Analytics to distinguish users.

More information

        wordpress_logged_in_

Used by Arkitexture.com to distinguish users.

More information

 

  1. (a) Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
  2. (b) You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
  3. (c) Except for essential cookies, all cookies will expire after 2 years.

Information we may collect from you

  1. We may collect and process the following data about you:
  2. Information that you provide by filling in forms on our site Arkitexture.com (“our site”). This includes information provided at the time of registering to use our site, subscribing to receive information from us or our partners or posting material;
  3. If you contact us, we may keep a record of that correspondence.
  4. Payment and transaction information: we will keep records of the products and services you purchase from us and the payment method you use for the transaction.
  5. We do not store credit card details nor do we share customer financial details with any 3rd parties
  6. Information about products you have looked at: we collect information about the products that you have looked at on the site or in one or during events, or that you have added to your basket on the site.
  7. Information from fraud and crime prevention organisations: If fraudulent or other criminal activity is suspected relating to your account, we may be provided with information by credit reference, fraud and crime prevention organisations.
  8. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data purposes or otherwise and the resources that you access.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Cookies

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

Where we store your personal data

  1. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the processing of donations made via our site and the processing of payments made to organisations fundraising via our site. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
  2. All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
  3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information we collect

  1. You agree that we may use information held about you in the following ways:
    1. (a) to ensure that content from our site is presented in the most effective manner for you and for your device;
    2. (b) to provide you with information, products or services that you request from us or which we feel may interest you;
    3. (c) to carry out our obligations arising from any contracts entered into between you and us;
    4. (d) to allow you to participate in interactive features of our service, when you choose to do so; and
    5. (e) to notify you about changes to the services described on our site.
  2. You agree that we may also use your data, or permit third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by e-mail.
  3. If you do not want us (or third parties) to use your data in this way, please tick the relevant box situated on the form on which we collect your data or on the method to unsubscribe set out in relevant e-mails.
  4. [We do not disclose information about identifiable individuals to our advertisers, but we may provide them with anonymised aggregate information about our users (for example, we may inform them that 500 visitors to our site in the London area have clicked on their advertisement or their images on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, visitors based in London). On an anonymised basis, we may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisements to that target audience.]
  5. we will use payment and transaction information you provide to process payment for any product or service you purchase from us. We may also use the history of your transactions with us to determine products and services that may be of interest to you.
  6. we will use information about products you have looked at to send you reminders and further information about these products. We will also use this information to determine products and services that may be of interest to you.
  7. we will use information about fraudulent or criminal activity relating to your account for the purposes of preventing fraud or crime.
  8. From time to time we may contact you by email with information about our products and services. If you do not want us to send you email marketing, please let us know by sending an email to us at team@arkitexture.com. You can also unsubscribe from our marketing emails by clicking on the unsubscribe link (where available) in the emails we send to you.
  9. Email Notifications About Your Order or Changes to the Services We Provide – We may send you email notifications in relation to your order or changes to the way we provide our services to you.

Disclosure of your information

  1. We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
  2. We may disclose your personal information to third parties:
    1. (a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
    2. (b) if all or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets; or
    3. (c) if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of website use or to protect the rights, property, or safety of third parties or other users of our site. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

  1. You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by following the instructions to unsubscribe from the receipt of further materials in the marketing e-mails you receive or by contacting us at info@arkitexture.com.
  2. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and you will be legally bound by the revised policy should you continue to use or site following such changes.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to team@arkitexture.com.

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